Online Counselling is sometimes called e-counselling or e-therapy. It is a way of working with a counsellor without visiting their office for a face-to-face meeting with them. Instead, the counselling 'sessions' are conducted online by exchanging e-mails with your counsellor or using an instant system. The advantage of this approach is that you can complete the work with your counsellor at a time and place to suit you.  

Instead of talking through your problems with your counsellor, you write about them. This can be a useful way of working if you are very busy or have many other commitments that would make it difficult to meet with a counsellor in person. It can also be a suitable approach if you find it difficult to talk about your problems in person.

Counselling involves sharing your thoughts, fears and feelings with a trained counsellor who can help you to understand and resolve whatever is troubleing you, whether it comes from circumstances, other people, or yourself. It can assist you to make decisions or changes that enable you to lead your life more fully.